Helpstream is the world’s first truly social customer service and relationship management system. Combining advanced social Web technologies with robust customer service workflows, Helpstream delivers a modern, comprehensive customer engagement platform.
Delivered as a convenient on demand application, Helpstream is designed for both customer service representatives and the people they support - customers and employees who are trying to solve a problem, often on their own or in collaboration with others. Helpstream can be deployed as an integrated complement to existing systems or completely replace what you’re using today.
With its comprehensive service desk and customer service portal features, Helpstream covers all your customer service requirements in a single system. But what really sets Helpstream apart are the innovations that drive time sensitive, intelligent issue resolution for both service representatives and users of the customer service portal.
“The system is easy to use, has many features, and is a great value.” - HELPSTREAM CUSTOMER
